Refunds and Cancellations

Starting work straight away

When you ask us to carry out a Social Media Check or any of our services, we start working on it immediately.  By going ahead, you agree that we can start right away which means you may lose your legal right to cancel within 14 days once the service has been fully completed.

If you decide to cancel after we’ve started but before we finish, we’ll charge you a £15 admin fee to cover the work already done.

If something outside our control happens and you want to cancel 
If an unexpected event outside of our control happens, and you want to cancel, you can do so.  In this case, we’ll give you a refund (if one is due) within 14 days and won’t charge the admin fee.  However, you’ll still need to pay for anything already done before the cancellation.

If we have to cancel
If we need to cancel because of something outside our control, we’ll let you know right away.  You’ll still be responsible for any work already done up to that point, but we’ll refund you for anything owed within 14 days.

Need help or want to cancel?

Email us at refunds@right2socials.co.uk and we’ll get back to you as soon as possible.